Help Center
Help Center
Quick answers for simple questions
Quick answers for simple questions
Provide us with your unpaid invoices and key details through our secure onboarding process.
Provide us with your unpaid invoices and key details through our secure onboarding process.
Provide us with your unpaid invoices and key details through our secure onboarding process.
Built For Invoices
Book a callback
Book a callback
Speak with our team to discuss your outstanding invoices. We work professionally to recover payments while protecting your client relationships.
Get answers without the back and forth
Get answers without the back and forth
Our Help Centre gives you clear, straightforward answers to common questions about our services, process, and timelines — so you’re never left guessing.
Our Help Centre gives you clear, straightforward answers to common questions about our services, process, and timelines — so you’re never left guessing.
Access guidance on how we work, what to expect, and how to get started — without needing to wait for a response.
Access guidance on how we work, what to expect, and how to get started — without needing to wait for a response.
Get answers without the back and forth
Our Help Centre gives you clear, straightforward answers to common questions about our services, process, and timelines — so you’re never left guessing.
Access guidance on how we work, what to expect, and how to get started — without needing to wait for a response.
Understand how our process works
Understand how our process works
From submitting invoices to receiving payments, our Help Centre walks you through every step of the recovery process.
From submitting invoices to receiving payments, our Help Centre walks you through every step of the recovery process.
Learn how we approach customer communication, timelines, and case handling — so you always know what’s happening behind the scenes.
Learn how we approach customer communication, timelines, and case handling — so you always know what’s happening behind the scenes.
Get answers without the back and forth
Our Help Centre gives you clear, straightforward answers to common questions about our services, process, and timelines — so you’re never left guessing.
Access guidance on how we work, what to expect, and how to get started — without needing to wait for a response.
Learn how we approach customer communication, timelines, and case handling — so you always know what’s happening behind the scenes.
Manage your cases with confidence
Manage your cases with confidence
Find answers about tracking cases, understanding updates, and reviewing payment progress through your client portal.
Find answers about tracking cases, understanding updates, and reviewing payment progress through your client portal.
Everything is explained clearly — giving you full visibility without needing constant follow-ups.
Everything is explained clearly — giving you full visibility without needing constant follow-ups.
Manage your cases with confidence
Find answers about tracking cases, understanding updates, and reviewing payment progress through your client portal.
Everything is explained clearly — giving you full visibility without needing constant follow-ups.
Everything is explained clearly — giving you full visibility without needing constant follow-ups.
Support when you
need it
Support when you need it
If you can’t find what you’re looking for, our team is always available to assist.
If you can’t find what you’re looking for, our team is always available to assist.
Use the Help Centre as your first point of reference — and reach out whenever you need direct support.
Use the Help Centre as your first point of reference — and reach out whenever you need direct support.
Get full visibility with your dedicated dashboard — track cases, payments, and progress in real time.
Support when you need it
If you can’t find what you’re looking for, our team is always available to assist.
Use the Help Centre as your first point of reference — and reach out whenever you need direct support.
Use the Help Centre as your first point of reference — and reach out whenever you need direct support.
Get full visibility with your dedicated dashboard — track cases, payments, and progress in real time.