Company: GTLIAB (a trading name of Spinkso Limited)

1. Introduction

GTLIAB is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website (www.gtliab.com) or engage with our services.

We operate in accordance with the UK GDPR and applicable data protection laws.

2. Who We Are

GTLIAB is a finance management and recovery service specialising in:

• Invoice collections

• Payment handling

• Chargeback recovery

• Service charge recovery

Data Controller:

Spinkso Limited (trading as GTLIAB)

3. Information We Collect

We may collect and process the following data:

A. Information you provide

• Name

• Company name

• Email address

• Phone number

• Invoice details / financial information submitted via forms

• Any communication you send to us

B. Client-related data

• Debtor/customer contact details

• Invoice amounts and payment status

• Communication history relating to recovery

C. Website usage data

• IP address

• Browser type

• Pages visited

• Cookies and tracking data

4. How We Use Your Information

We use your data to:

• Provide and deliver our services

• Manage and recover outstanding invoices

• Communicate with you and your customers professionally

• Improve our website and services

• Comply with legal and regulatory obligations

We do not use your data for unrelated marketing or sell your information.

5. Legal Basis for Processing

We process data under:

• Contractual necessity – to deliver our services

• Legitimate interest – to recover outstanding payments professionally

• Legal obligation – compliance with financial and regulatory requirements

6. How We Share Your Data

We may share data with:

• Payment providers and financial institutions

• Legal advisors (if required)

• Technology providers (CRM, hosting, communication tools)

All third parties are required to handle your data securely and lawfully.

We do not sell your data to third parties.

7. International Data Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR.

8. Data Retention

We retain data only as long as necessary:

• Active client data – during service delivery

• Financial records – as required by law

• Communications – for operational and legal purposes

9. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (where applicable)

• Object to processing

• Request data portability

To exercise your rights, contact us at:

[Insert Email – e.g. support@gtliab.com]

10. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure systems and access controls

• Encrypted communication where applicable

• Restricted internal access

11. Cookies

Our website uses cookies to:

• Improve user experience

• Analyse website performance

You can manage cookie preferences through your browser settings.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact:

GTLIAB

(Trading name of Spinkso Limited)

Email: hello@gtliab.com

Website: www.gtliab.com